3. What the Service does

We monitor your nominated Territories for listing events and deliver Alerts summarising what we detect. Delivery frequency, the event types covered, and the format are set out in your plan and may be adjusted as the product develops.

We may add, change, improve or withdraw features at our discretion. If we make a change that materially reduces the core capability you are paying for, you may cancel under clause 11 and we will refund the unused portion of your current billing period.

The Service is a prospecting intelligence tool. It is not a valuation service, a data licence, a lead list, or an introduction to any property owner.

5. Fees, billing and GST

Plans. Subscriptions are priced by number of Territories and billed monthly unless otherwise agreed in writing. Larger or multi-office arrangements are quoted individually

GST. Prices are stated exclusive of GST unless marked otherwise. Where GST applies, it is added and itemised on your tax invoice. New Zealand subscribers are billed in the currency and tax treatment specified on their invoice

Payment. Fees are payable in advance for each billing period. You authorise us and our payment processor to charge the payment method on your Account, and you must keep a valid method on file for the life of your Subscription.

Renewal. Subscriptions roll over automatically each period until cancelled. There is no lock-in term and no exit fee. Cancel before your renewal date to avoid the next charge.

Changing Territories. Territories may be added at any time and are charged pro rata for the balance of the period. Swaps are processed at renewal; mid-cycle swaps are at our discretion.

Price changes. We may vary pricing on at least 30 days' notice, effective from your next renewal after that notice. If you do not accept a change, cancel before it takes effect.

Failed payments. Where a payment fails we will retry and notify you. If it remains unpaid after a reasonable period we may suspend delivery and release any Territory allocation until the account is brought current.

Refunds. Except as set out in these Terms or required by the ACL, fees are non-refundable and part-periods are not credited on cancellation. Your access continues until the end of the paid period. This clause does not limit clause 12.

6. Territory allocation

GST. Prices are stated exclusive of GST unless marked otherwise. Where GST applies, it is added and itemised on your tax invoice. New Zealand subscribers are billed in the currency and tax treatment specified on their invoice

One agent per Territory. While a Territory is allocated to you and your Subscription is current, we will not supply Alerts for that Territory to another AgentHype subscriber.

Allocation order. Territories are allocated in the order paid Subscriptions commence. Any availability we display is indicative until your Subscription for that Territory is active.

Duration. Allocation is held only while your Subscription for that Territory is active and paid. On cancellation, lapse, or suspension for non-payment beyond a reasonable grace period, the Territory is released and may be offered to others.

Scope. Exclusivity applies to the AgentHype Service alone. It is not a territorial right, franchise, agency appointment, or endorsement, and it does not restrict the conduct of any agent outside the Service.

7. Listing Signals — sources, accuracy and limits

Sources. Listing Signals are compiled from publicly accessible sources, including publicly available property listing information, and are enriched by our own detection logic, timing analysis and presentation. We do not represent that we are affiliated with, endorsed by, or licensed by any property portal, listing platform, franchise group or agency.

Provided as is. Listing Signals are supplied on an "as is" and "as available" basis. To the maximum extent permitted by law, and subject to clause 12, we make no representation or warranty that Listing Signals are accurate, complete, current, error-free, or fit for any particular purpose.

Detection is inference, not fact. Listings are edited, withdrawn, relisted, re-priced and mislabelled at source, frequently and without notice. A listing we identify as expired, withdrawn, stale or passed in may not be. Detection timing varies and events may be missed or reported late.

Verification is yours. You are solely responsible for independently verifying any property, listing, status, price or ownership detail before you act on it — including before contacting any person, appraising or pricing a property, making a representation to a vendor, or making any commercial decision.

Not advice. Nothing in the Service is legal, financial, valuation or investment advice, and no Listing Signal is evidence that any person consents to being contacted or wishes to sell.

10. Intellectual property

Ours. We and our licensors own all intellectual property in the Service, including the platform, detection logic, software, reports, layout, branding, and the selection, structuring, timing, enrichment and presentation of Listing Signals. Facts about properties are not owned by anyone; our compilation, analysis and expression of them is.

Your license. While your Account is active and paid, we grant you a limited, revocable, nonexclusive, non-transferable, non-sublicensable licence to use the Service and the Listing Signals for your own real estate prospecting within your own business. No other right is granted, expressly or by implication.

Yours. You retain ownership of content you supply to us, such as your Territory selections and any notes or feedback. You grant us a licence to host and process that content to deliver the Service. We may use aggregated and de-identified usage data to operate, secure and improve the Service

Third party marks. Any third-party name or mark referred to in the Service is the property of its owner and is used, if at all, for identification only. No affiliation or endorsement is claimed.

11. Suspension and termination

By us. Cancel at any time by contacting us at info@agenthype.co. Delivery continues to the end of your current paid period, after which any Territory allocation is released.

By us. We may suspend or terminate your Account where you materially breach these Terms, fail to pay, or where we reasonably consider your use creates a legal, reputational or security risk. Where practicable we will notify you and allow a reasonable opportunity to remedy. For serious breaches — including resale or redistribution of Listing Signals, or use in breach of clause 9 — we may terminate immediately and without notice.

Effect. On termination your licence ends, delivery stops, Territory allocations are released, and we may delete Account data in accordance with our Privacy Policy. Clauses 7, 8, 9, 10, 12, 13 and 15 survive termination. If we terminate without cause, we will refund the unused portion of your current billing period.

12. Consumer law

Australia. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the ACL or any other law to the extent it cannot lawfully be excluded. Where we are entitled to limit our liability for breach of a consumerguarantee in respect of services not ordinarily acquired for personal, domestic or household use, our liability is limited at our option to resupplying the services or paying the cost of resupply.

New Zealand. Where you acquire the Service for the purposes of a business, you and we agree that the Consumer Guarantees Act 1993 (NZ) does not apply, and that sections 9, 12A, 13 and 14(1) of the Fair Trading Act 1986 (NZ) do not apply, to the extent both parties are in trade and it is fair and reasonable to contract out of them

13. Liability and indemnity

Subject to clause 12 and to the maximum extent permitted by law:

(a) neither party is liable to the other for any indirect, special or consequential loss, or for loss of profit, revenue, goodwill, data, or business opportunity — including any listing not won, appraisal not obtained, or commission not earned;

(b) our total aggregate liability arising out of or in connection with the Service or these Terms, however arising, is limited to the total fees you paid us in the 12 months immediately before the event giving rise to the claim; and

(c) we are not liable for any loss arising from your reliance on a Listing Signal that was inaccurate, incomplete, out of date, or which you did not independently verify.

Indemnity. You indemnify us, our officers and personnel against any loss, liability, claim, penalty, or reasonable legal cost arising from your breach of clause 8 or clause 9, or from any communication you make to any property owner, occupant or other person. This indemnity is reduced proportionately to the extent our own act or omission caused or contributed to the loss.

14. Third parties and availability

The Service depends on third-party infrastructure including hosting, data processing, email delivery and payment providers. We use reasonable efforts to keep the Service running and to restore it promptly when it fails, but we do not warrant uninterrupted or error-free delivery, and we are not liable for the acts, omissions or outages of third parties or of any external data source.

We may pause, delay or reduce Alerts where a source becomes unavailable, changes materially, or where we reasonably determine that continued collection is inappropriate. Where such a pause materially affects your Service for a sustained period, clause 3 applies.

15. Data source concerns and takedown

If you are a rights holder, platform operator or other party with a concern about the information presented in the Service, contact us at info@agenthype.co with details. We take such concerns seriously and will review and respond in good faith, including by removing or ceasing collection of specific material where appropriate.

16. Changes to these Terms

We may update these Terms. For material changes we will give at least 30 days' notice by email or through the Service, effective from your next renewal after that notice. If you do not accept a material change you may cancel before it takes effect. Continued use after a change takes effect constitutes acceptance. The current version is always published on this page.